As a business owner you have certain goals for your company. Among the long list of goals there is productivity and profitability.
Many things are needed to help you conquer these two goals including and two of the most important components are:
• Hard working employees who are able and willing to do their jobs
• Happy customers who are eager to continue to purchase your products and services
If you are operating a business that depends on things such as telephones, computers and networks then you know that if these things go down your goals are impossible to reach. Naturally your employees won’t be able to get their work done when the network is done which will lower your productivity and profitability for the day.
Your employees might even get frustrated that they aren’t able to do their jobs.
If your network is done and your customers can’t get a hold of you then you will be left with a bunch of aggravated customers that will be less likely to continue to purchase your products and services. Having your network up and running constantly is the key to a prosperous business but sometimes having an in-house IT department isn’t the greatest choice.
That is why subcontracting your IT necessities to UBT will profit your business. We have a lot to offer your company and understand that equipment uptime is vital to your daily operations. We make sure it is up and running correctly so that you don’t have to be concerned about it.
What we offer:
• 24 Hour Customer Access – We offer four convenient options for placing a service call via fax, voicemail, e-mail or speaking with one of our trained dispatchers.
• Immediate Dispatch to Field Technician - As soon as your call has been received, it is immediately dispatched via cell phone to the factory-trained technician who is geographically closest to your office insuring the quickest response time in the industry.
• Automated Parts Replenishment - Our system vastly reduces parts turn-around time, thereby reducing customer down time and helping us uphold our 98% uptime guarantee.
• Preventive Maintenance – We ensure maximum machine uptime and optimum customer utilization.
• Email Call Summary - You will receive a summary of the call in an e-mail to review and maintain for your records.
• Networked Systems Support At United Business Technologies we offer unique programs to ensure equipment and software compatibility, which allows customer document creation and processing workflows to remain uninterrupted.
• Skilled Systems Engineers United Business Technologies's Systems Engineers have been thoroughly trained on both Canon digital products and the most popular network software and operating platforms so that you can be totally confident that any system recommended will work dependably within your office.
• Network Diagnostic Center Our engineers will test the system you ordered within our in-house Network Diagnostic Center, utilizing your software to simulate the same office environment so that when the equipment is delivered and installed, it works exactly as expected, right from the start.
We know that you need an expert, dependable, and effective technical support to run a well-structured company.
Contact UBT to learn more today!